Privacy Policy

Effective Date: 1/1/2024

Last Updated: 1/1/2025

AI Xpress Marketing LLC ("Company," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our digital and social media marketing services, or use our SaaS and CRM solutions.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

A. Information You Provide

We collect information that you voluntarily provide, including but not limited to:

Personal and Business Contact Information: This includes your name, email address, phone number, job title, company name, company address, and any other business-related information you provide to us.

Payment Information: When you purchase our services, we collect payment information such as credit card numbers, billing address, and other financial data necessary to process your transactions. We use secure third-party payment processors to handle this information and do not store your full payment details on our servers.

Content and Data Shared Through Our Services: This includes any data, text, images, or other content that you upload, share, or create using our AI automation, SaaS, CRM, and marketing services. This may also include information about your customers or clients that you manage through our CRM platform.

Account Information: When you create an account with us, we collect information such as your username, password, and security questions.

Communications: We may collect information you provide when you contact us for support, feedback, or other inquiries.

B. Information We Collect Automatically

When you engage with our digital marketing, SaaS, or CRM services, we may collect:

Device and Usage Information: This includes your IP address, browser type, operating system, device type, referring/exit pages, and dates/times of your visits to our website or platform. We use this information to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and other tracking technologies to collect information about your browsing behavior and interactions with our services. This information helps us personalize your experience, analyze usage patterns, and improve our marketing efforts. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our services.

C. Information from Third Parties

We may receive data from social media platforms, advertising networks, and analytics providers when you interact with our digital marketing campaigns. This may include information about your interests, demographics, and engagement with our ads or content. We may also receive information from third-party data providers to enhance our customer profiles and improve our marketing targeting.

2. How We Use Your Information

We use the collected data to:

Provide and Optimize Our Services: We use your information to deliver our AI-driven digital marketing, SaaS, and CRM solutions, personalize your experience, and improve the functionality and performance of our services.

Marketing and Advertising: We may use your information to send you promotional emails, newsletters, or other marketing communications about our products and services. We may also use your information to display targeted ads on social media or other websites. You can opt out of these communications at any time.

Analytics and Performance Measurement: We use your information to analyze usage patterns, track the effectiveness of our marketing campaigns, and measure the performance of our services.

Customer Support and Communication: We use your information to respond to your inquiries, provide technical support, and communicate with you about your account or our services.

Security and Fraud Prevention: We use your information to detect and prevent fraud, unauthorized access, and other security risks.

Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell your personal information. However, we may share data with:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support. These providers are contractually obligated to protect your information and only use it for the purposes we specify.

Business Partners: We may share your information with business partners who offer complementary products or services that may be of interest to you.

Social Media Platforms: When you interact with our social media pages or content, we may share your information with the social media platform.

Legal and Regulatory Authorities: We may share your information with law enforcement agencies, government authorities, or other legal entities if required to do so by law or in response to a valid legal request.

Aggregate and Anonymized Data: We may share aggregate or anonymized data that does not directly identify you with third parties for research, marketing, or other purposes.

4. Data Security

We implement a variety of industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These measures include encryption, firewalls, access controls, and regular security assessments. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

5. Your Choices and Rights

Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

Cookies Management: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our services.

Data Access and Deletion: You can request access to or deletion of your personal data by contacting us. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Data Retention: We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right to opt-out of the sale of your personal information. Please see the CCPA section of this Privacy Policy for more information about your rights and how to exercise them.

7. Third-Party Links and Services

Our website and marketing materials may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing them with your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

AI Xpress Marketing LLC

Location: Glendale, CA 91208

Email: [email protected]

Phone: 888-846-7551