Effective Date: 1/1/2024

Last Updated: 1/1/2025

Welcome to AI Xpress Marketing LLC ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, digital and social media marketing services, SaaS, and CRM solutions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not access or use our Services.

1. Services

AI Xpress Marketing LLC provides a range of digital marketing, social media management, artificial intelligence (AI) automation, SaaS, and CRM solutions to businesses. Our services are designed to enhance your online presence, engage your target audience, and optimize your customer relationships. The specific features and functionalities of our services may evolve and change over time to adapt to industry trends and technological advancements. We are committed to innovation and strive to provide cutting-edge solutions that meet the ever-changing needs of our clients.

2. User Responsibilities

By using our services, you agree to:

Accurate Information: Provide accurate, truthful, and up-to-date information when requested during the use of our services, including during account registration, service customization, and communication with our team.

Lawful Use: Utilize our services solely for lawful business purposes and in compliance with all applicable laws, regulations, and industry standards.

Ethical Conduct: Refrain from engaging in any activities that may be considered fraudulent, deceptive, harmful, or unethical, including but not limited to activities that violate intellectual property rights, privacy rights, or consumer protection laws.

Compliance: Adhere to all applicable laws, regulations, and industry standards in your jurisdiction and in the jurisdictions where your business operates, including data protection laws, advertising regulations, and consumer protection laws

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3. Account Registration and Security

To access certain services, you may be required to create an account. You agree to:

Confidentiality: Safeguard your account credentials, including your username and password, and not share them with any unauthorized third parties.

Prompt Notification: Inform us immediately if you suspect any unauthorized access to your account or any security breach.

Account Activity: Take responsibility for all activities that occur under your account, including any actions taken by your employees or agents who have access to your account.

4. Payment and Fees

Service Fees: Some of our services require payment of fees as outlined in your service agreement or contract. You agree to pay all applicable fees in a timely manner and according to the agreed-upon payment terms.

Non-Refundable Payments: Unless explicitly stated otherwise in your service agreement, all payments made for our services are non-refundable.

Pricing Modifications: We reserve the right to modify our pricing structure at any time with prior notice. Any changes in pricing will not affect existing contracts or service agreements unless explicitly agreed upon by both parties.

5. Intellectual Property

Ownership: All content, trademarks, logos, service marks, trade names, and other intellectual property displayed on our website and used in our services are the property of AI Xpress Marketing LLC or our licensors.

Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for your own business purposes. This license does not permit you to reproduce, distribute, modify, or create derivative works of our intellectual property without our prior written consent.

6. Data Privacy

Data Collection and Processing: We collect and process personal data in accordance with our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and processing of your personal data as described therein.

Compliance with Data Protection Laws: We are committed to complying with all applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

7. Termination

Right to Suspend or Terminate: We reserve the right to suspend or terminate your access to our services at any time and for any reason, including but not limited to violations of these Terms, non-payment of fees, or misuse of our services.

Termination by User: You may terminate your account at any time by contacting us in writing. However, termination of your account does not release you from any outstanding obligations or liabilities, including payment of any unpaid fees.

8. Disclaimer of Warranties

As-Is Basis: Our services are provided "as is" without any warranties or representations of any kind, either express or implied.

No Guarantee of Results: We do not guarantee that our services will achieve any specific results or outcomes for your business. The success of your digital marketing campaigns depends on various factors, including the quality of your content, the effectiveness of your targeting strategy, and the overall market conditions.

No Guarantee of Uninterrupted Service: We do not guarantee that our services will be uninterrupted, error-free, or secure. We may experience technical difficulties, service outages, or security breaches that are beyond our control.

9. Limitation of Liability

Indirect Damages: AI Xpress Marketing LLC shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of our services, even if we have been advised of the possibility of such damages.

Total Liability Cap: Our total liability for any and all claims arising out of or in connection with your use of our services shall not exceed the total amount of fees paid by you to us for the services in the twelve (12) months preceding the claim.

10. Governing Law and Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising out of or in connection with these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in California, and the arbitrator's decision shall be final and binding on both parties.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time and for any reason. Any changes to these Terms will be effective immediately upon posting on our website. Your continued use of our services after the posting of any changes constitutes your acceptance of such changes.

12. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

AI Xpress Marketing LLC

Location: Glendale, CA 91208

Email: [email protected]

Phone: 888-846-7551